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Madewell is owned by J. Crew. The information provided here is largely about the parent company, J. Crew, with specific information about Madewell when available.
J.Crew’s code of conduct includes multiple levels of the supply chain and is included in suppliers contracts.
J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization that facilitates continuous improvement in workplace conditions through an information tracking and sharing platform.
J.Crew states that they cannot trace their supply chain.
/ J.Crew owns J. Crew, J. Crew Factory, Madewell, and crewcuts. They also retail through The Liquor Store and The Ludlow Shop.
/ As of May 25, 2016, the brand operates 287 J.Crew retail stores, 164 J.Crew factory stores, and 106 Madewell stores throughout the United States, Canada, the United Kingdom and Hong Kong.
/ The brand employees 15,600 people. This number does not include people in their supply chain.
/ The brand’s annual revenue in 2015 was $2,505.8 million.
/ J.Crew publishes a list of countries where their suppliers are located. The list was last updated in 2013. The brand does not publish a list of supplier’s names and addresses.
/ J.Crew states that they cannot trace their supply chain, “Similar to other retailers, our supply chain is complex and we have less visibility of the indirect suppliers who provide fabric, trim and other components to our direct suppliers, and even less visibility of the origin of the raw materials of these components. Nevertheless, we recognize that we have a responsibility to identify risks and to work to improve working conditions throughout our supply chain. As a result, we regularly communicate with the mill and trim suppliers with which we do business.”
/ The brand shares profiles of some of their collaborations and suppliers on the J.Crew blog.
/ J.Crew has outlined plans to monitor and improve the social conditions of its supply chain in accordance with the California Transparency in Supply Chains Act. In 2013, the brand inspected 100% of new factories and 81% of existing authorized factories, which represented about 71% of the company’s total production at that time.
/ They have a code of conduct that covers: elimination of child labor, elimination of forced labor, freedom of association, collective bargaining, prohibits discrimination, prohibits use of excessive overtime, working conditions.
/ The code of conduct includes multiple levels of the supply chain and is included in suppliers contracts.
/ Regarding wages, the brand states “workers shall be paid at least the minimum wage or a wage that is consistent with prevailing local industry standards, whichever is higher.”
/ J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization that facilitates continuous improvement in workplace conditions through an information tracking and sharing platform.
/ In October 2015, the brand committed to ending on-call scheduling, a practice through which companies wait until the last minute to tell workers whether they’re needed, depending on how busy their store is that.
/ In 2013, J.Crew partnered with Business for Social Responsibility (BSR) to pilot a factory-based program to identify and reduce the environmental footprint and operational costs at the factory level. They assessed the environmental impact at three factories in the areas of water, solid waste, chemical management and energy. They state that they expect to use the learnings to inform future supply chain environmental initiatives, but haven’t reported anything since then.
/ J. Crew is committed to the following environmental goals. It appears that they have not updated these goals since 2012:
- Reducing the environmental impact of their facilities and products through reducing energy, paper, and water usage and minimizing waste.
- Improving the environmental performance of their supply chain through collaborating with suppliers to understand and improve their environmental performance and practices.
- Engaging associates, customers and suppliers in their efforts through providing information and tools, as well as honest communication with customers. They don’t provide examples.
/ J.Crew provides opportunities for their associates to volunteer through their J.Crew Cares program.
/ The brand provides support to Good360.org through clothing and product donation.
/ Salary.com reported that Millar Drexler, the J.Crew CEO received a base salary of $200,000 in fiscal 2014.
/ In June 2015, New York Post reported that J.Crew executive, Alejandro Rhett, fired 175 workers and then posted pictures of himself celebrating with other employees at a bar on social media. A J.Crew spokesperson reported that the company does not condone Rhett’s behavior and that “appropriate actions took place.”
/ In June 2015, Fashion Week Daily reported that Alejandro Rhett, the vice president of men’s merchandising at J.Crew, was fired after Instagram posts where he mocked fellow employees that had just been laid off landed him on the cover of The New York Post with the headline “J. Cruel.” J.Crew neither confirmed nor denied the firing.
“That people are unwilling to pay full price means that discounting at mainstream stores and via the mainstream website is also very frequent.While this is a necessary evil to clear down inventory, J. Crew is building a reputation as a retailer from which customers should never buy at full price — something that is hampering its ability to rebuild its brand and price integrity.” – 05/26/2016
“Executives have been struggling to patch up J. Crew’s women clothing business after a dismal year plagued by fashion misses and strategic errors.” – 6/5/2015
CHARLOTTE WILDER | BOSTON.COM
“I am a J.Crew loyalist who relies on the brand to outfit me in trendy but safe articles of clothing that, while pricey, are well-made and will last for years. My closest is a testament to that. I still have clothes I bought there in high school. But not so much anymore. Two new dresses I bought at J.Crew last month have ripped, seemingly for no reason. I’m planning to bring them back and ask for a refund, because new things that fit you correctly aren’t supposed to spontaneously slit up the middle the second time you wear them.” – 6.11.2015
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